FAQs
What types of food equipment do you work on?
We service a variety of food equipment, Broilers, Dish machines, Fryers, Grills, Oven, and many others. To learn more about food equipment, visit our Equipment Repair page.
Do you offer warranty?
We offer a 101-day Warranty on all of our repair services.
What types of industries do you serve?
We service a variety of industries, which include: Fast Casual Restaurants, Full Service Restaurants, Concession Stands, Stadiums, Theaters, Amusement / Theme Parks, Grocery Stores, Convenience Stores, Universities and School Districts, Hotels / Resorts, Food Trucks, Golf Courses, Bars, Institutional Facilities, and many others.
How can I request service or a part?
To request service, call 800-292-2120, email service@commercialkitchen.com or complete a service request form. To request a part, you can call 800-292-2120 or complete a parts request form.
What are Commercial Kitchen’s hours of operation?
Our regular business hours are Monday- Friday, 8am-5pm. Outside of regular business hours, we offer 24/7/365 emergency services. Should you have an emergency service request, call (800) 292-2120. We will connect you with an on-call technician, who is then dispatched to your location to investigate the problem and take corrective action.
Do you offer emergency services?
Yes, we offer 24/7/365 emergency services. Should you have an emergency service request, call (800) 292-2120. We will connect you with an on-call technician, who is then dispatched to your location to investigate the problem and take corrective action.
What forms of payments do you accept?
We accept cash, credit cards and checks.
How regularly should I service my commercial kitchen equipment?
We highly recommend that you service your commercial kitchen equipment in accordance to the manufacturer’s recommendations. Give us a call at (800) 292-2120 to speak to a Customer Service Rep or submit a service request form.
Are all Commercial Kitchen technicians certified?
Technicians are required to be CFESA Certified, so you know you are getting the best return on your investment.
Does Commercial Kitchen provide Planned Maintenance Programs?
Yes, we offer customized Planned Maintenance Programs designed to protect your investment, minimize equipment downtime, and reduce the overall total cost of ownership.
