Commercial Kitchen Frequently Asked Questions

We service a variety of food equipment, refrigeration, ice machines, and beverage equipment, including fryers, grills, broilers, ovens, walk-ins, reach-ins, and draft beer systems. For a comprehensive list of equipment we service, visit our Services page.

We service a large variety of brands and are an authorized service agent for over 200 manufacturers. Please see our Manufacturers page for the full list of manufacturers.

We service businesses across Central and South Texas through branches in San Antonio, Austin, Houston, and McAllen. Our local teams support surrounding service areas including Corpus Christi, the Rio Grande Valley, and nearby communities. Find your nearest branch here.

Our regular business hours are Monday- Friday: 8am-5pm. Outside of regular business hours, we offer 24/7 emergency services. If you have an emergency service request, call 800-292-2120.

Commercial Kitchen offers 24/7 emergency services across Central and South Texas. For emergencies, call 800-292-2120 to reach an on-call technician.

We offer customized maintenance programs designed to protect your investment, minimize equipment downtime, and reduce the overall total cost of ownership.

We offer a 101-day warranty on all our repair services.

Yes. Commercial Kitchen has the largest inventory of OEM parts for foodservice equipment in Texas, so you can maintain your warranty and keep your equipment performing optimally.

Yes. With our extensive inventory, many of our parts customers are other suppliers and repair service companies around the country. Our staff has the expertise to answer questions and help identify the rights parts. To request a part, you can call 800-292-2120 or fill out our parts request form.

Our technicians are required to be CFESA certified to ensure accurate diagnostics and reliable repairs. Additionally, they receive ongoing in-house and manufacturer training so they can keep up to date with the latest advancements and technology in the foodservice equipment industry.

We recommend servicing your commercial foodservice equipment according to the manufacturer’s guidelines. Commercial Kitchen can help by reviewing your equipment, recommending the right maintenance schedule, and providing planned maintenance to keep your kitchen running reliably.

Planned maintenance helps prevent unexpected breakdowns, extends the life of your equipment, and reduces costly emergency repairs by addressing small issues before they become major problems. It also improves energy efficiency, supports food safety compliance, and gives you predictable maintenance costs with the confidence that your equipment is operating at its best.